Juvare Blog

Juvare Support Prepares for Hurricane Florence

Sep 13, 2018 6:58:44 PM / by Carl Brown posted in WebEOC, Emergency Management, Hurricane Florence, Preparedness, Support

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Juvare Support is actively monitoring Hurricane Florence, along with all other tropical activity in the Atlantic and Pacific oceans, taking all prudent precautions with our clients, employees, property and technology.

We maintain redundant data centers in multiple locations throughout the U.S. and proactively monitor status to ensure proper functioning at all times. Our preparations include validating our backup and recovery plans, confirming business continuity/disaster recovery plans with our data center partners, and ensuring our geographic redundancy. Within each data center, we also maintain redundant power sources.

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If Resiliency Is Our Common Thread, How Do We Weave It?

Jul 13, 2018 11:24:22 AM / by Kaleb Brown posted in WebEOC, Emergency Management

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International resiliency can seem larger than life. But there is a common perception that we all share the need for resiliency. Moreover, international resiliency is a common thread that binds us all together. Due to the interdependencies of global economics, finance and policies that span national divisions, events that transpire in one geographical area and in one market segment will impact other geographies and, potentially, other market segments.

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How WebEOC Administrators Can Bridge the Technology Adoption Gap

May 1, 2018 1:01:00 PM / by Kent Cawley posted in WebEOC, Emergency Management

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In the previous post Addressing the Need to Cultivate Technology Adoption within Emergency Preparedness, we discussed where administrators face problems with users’ adoption of technology. We also outlined strategies to increase user adoption and speed up that process.

As we recognize that administrators of emergency management technologies often face challenges with various users, we can also acknowledge that managing the adoption of WebEOC is no different.

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Case Study on a DOT’s Incident Management Using Emergency Response Technology [Georgia Department of Transportation]

Apr 30, 2018 5:08:36 PM / by Cassandra Nordyke posted in WebEOC, Emergency Management

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Vehicular accidents, road closures, highway construction, maintenance activities and severe weather can all lead to traffic gridlock. Such gridlocks come with serious implications for personal safety and an ever-present potential for significant economic impacts. In an effort to ensure safety in these and related situations, Georgia Department of Transportation (GDOT) entered into a discovery session with Intermedix to ensure safety and emergency management within their communities. 

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WebEOC’s Five Add-ons Categories to Improve Your Agency’s Emergency Management Program

Apr 30, 2018 1:58:48 PM / by Matt Cronin posted in WebEOC, Emergency Management

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WebEOC was developed nearly two decades ago to meet the needs of emergency management agencies. Today, WebEOC is not only used by local, state and federal government agencies, but it is also utilized by corporations, public utilities, universities and more. With all of our WebEOC customers in mind, Intermedix has developed additional add-ons to support the needs of each organization. These add-ons, featured in our New Year, New Tech webinars, are outlined below to help you decide which ones best align with your agency’s objectives.

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Are You Conducting After-Action Reviews? Looking Back is Essential to Moving Forward

Apr 27, 2018 6:40:28 PM / by Dan Gentry posted in WebEOC, Emergency Management

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Having spent almost 15 years as a first responder and almost 10 years working in the emergency management field, I learned long ago that after-action reviews (AAR) are indispensable tools in an organization’s constant pursuit of improved performance and efficiency.

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Starting the New Year with a New WebEOC

Apr 27, 2018 6:24:36 PM / by Matt Cronin posted in WebEOC, Emergency Management

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2017 has come to a close and a new year is upon us. As we enter the new year, it is a good time to examine the state of your Crisis Information Management Software (CIMS). It is important to determine how to elevate your system and use the tools and capabilities available.

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Waze Shows Emergency Managers the Way

Mar 14, 2018 12:34:00 PM / by Andrew Price posted in WebEOC, Emergency Management

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Every month, Waze guides 65 million travelers through 6.5 million miles of tangled roadways, finding the best routes through expected delays caused by rush hour and construction as well as sudden hazards caused by accidents and detritus in roadways. Crowdsourced, real-time data gathered by the Waze app provide drivers with immediate, dynamic route suggestions.

Sudden accident ahead on the interstate? The app suggests you exit and take side roads.

Mattress fragments in the center lane? The app lets you know how far away it is, giving you time to slow down and react in a safe manner.


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How to Improve Process Discovery in Emergency Management

Feb 14, 2018 12:50:00 PM / by Juvare Staff posted in WebEOC, Emergency Management

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Process discovery is the first major step toward developing or adapting software that addresses specific needs within your organization. Unfortunately, emergency managers have several liabilities that often prevent them from following these standard best practices for process discovery. In general, this means working with a core group of process owners to define current processes and process goals to figure out how the software should be adapted. Liabilities include identifying:

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"Houston, we have a problem." - Apollo 13 Lessons for How to Act During an Emergency Incident

Feb 1, 2018 12:18:00 PM / by Dan Gentry posted in WebEOC, Emergency Management

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Most everyone knows the story of Apollo 13, the space craft which, on April 13, 1970, suffered catastrophic damage by a burst oxygen tank two days after leaving Earth’s surface. The three crew members, along with support from their ground team, allowed for a successful return, averting what everyone thought would surely be a fatal mission. The blockbuster movie, starring Tom Hanks, showed what being in the middle of that potential disaster may have been like. As big of a hit as that movie was, have you ever thought about what it could teach us about operating in an emergency situation?

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